Sr. Specialist, Learning Program Operations
Cardinal Health
Bangalore, Karnataka, India
6d ago

JOB TITLE : Sr Spec, Learning Program Operations P2

At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive.

Join a growing, global company genuinely committed to making a difference for our customers and communities.

Join a growing, influential Learning and development team whose span reaches across our enterprise. As part of the Learning and Development Center of Excellence, you will have exposure to many facets of our business, opportunity to collaborate cross-functionally, and plenty of development projects to keep you satisfied!

What Program Operations contributes to Cardinal Health

Program Operations is responsible for playing a key / critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet program objectives.

  • Demonstrates knowledge of the project management initiating, planning, executing, monitoring / controlling, and closing processes.
  • Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
  • Negotiates with stakeholders to obtain the resources necessary for successful project execution.
  • Analytical Thinking

  • Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces.
  • Identifies data requirements, often beyond the standard, and collects all relevant data needed to analyze a complex problem, situation or issue
  • Applies hypotheses and an understanding of cause and effect when analyzing a complex process, situation or issue or discerning data patterns
  • Operational Excellence

  • Identifies opportunities to improve efficiency while providing flawless transactions and services; manages outsource budget and other resources to optimize cost effectiveness.
  • Tracks resource utilization for all current programs, and ensures that usage complies with budgets and protocols; identifies areas of concern
  • Maintains a strong focus on delivering high quality work; holds self, Learning Business Partners, outsource vendors and Learning COE team members accountable.
  • Client Experience

  • Ensures that clients have a positive experience; commits to meet or exceed client expectations.
  • Demonstrates a commitment to meeting service expectations or fulfilling service agreements; consistently meets clients’ needs
  • Displays honest empathy regarding clients’ concerns and issues; determines needs and expectations and responds accordingly
  • Adopts clients’ perspectives in order to understand their expectations and deliver against them.
  • Qualifications

  • Bachelor’s degree in related field, or equivalent work experience, preferred.
  • 2+ years of experience in related field, preferred.
  • Large-scale operations or project management experience
  • Experience working with outsource vendors preferred
  • Project Management Professional Certification preferred
  • Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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