Description and Requirements
If you are passionate about gaming, join our Game Support team n the CX (Customer Experience) industry TELUS International Bulgaria - get the job you will enjoy!
A typical day :
Assist our players with any issues they might experience or report via email and chat only
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
If you have :
Fluency in Turkish and a good command of English
Gaming experience - you have played games and you can relate to a player’s concept, community and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success
We Offer :
Full paid training
A supportive and collaborative team environment
Career development opportunities
International modern working environment (Relax zones, PlayStation and billiard corners)
Employee referral bonuses & Recognition programs
Additional health insurance & Transportation allowance
Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others)
Supportive work-life balance policies
Assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
We care about the well being of our employees, invest in their future growth, encourage fun and team building projects!
It sounds like the perfect job for you? APPLY NOW!
About us : TELUS International Bulgaria is a publicly-traded company (NYSE & TSX : TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members.
The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more.
The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.