Nua - Customer Delight Executive (0-2 yrs) Bangalore (After-Sales / Customer Service)
Nua Lagom Labs Pvt Ltd
Bangalore, India
18d ago
source : iimjobs.com

Job Description - Customer Delight Executive

Nua is a consumer-centric brand challenging the status quo in the fem-care space. We aspire to be the leading online-led fem-

care brand by building a tech-enabled company that truly cares for every woman's- needs.

Read further if you- d like to join us in creating a whole Nua experience for women!

Nua Culture :

At Nua, we obsess over customer delight. This isn- t your typical workplace nor do we have anything remotely close to a hierarchy.

An openwork atmosphere, a lean org structure, and strong believers of - no idea is a bad idea-, of course, there are some that are bad but we give them a chance too!

You will get to work in a fun environment with great work ethics, unbelievable growth and recognition, competitive salary and uncompromising work-

life balance. And beyond all, an opportunity to solve real Attend all incoming calls / emails

  • Help customers with their queries and complaints
  • Maintain detailed report for all types of queries & complaints / escalations
  • Coordinate with the team to resolve all customers issues / queries
  • Ensure customer satisfaction and provide professional customer support
  • Help the team with improving customer acquisition activities
  • Skills & Qualifications :

  • 10+2 / Any bachelor's degree
  • Fresher / 1+ year of experience in a similar role
  • Strong written and oral communication skills
  • Highly empathetic and always willing to help the Nua team
  • Enthusiastic and passionate about the work you do
  • Willing to work in a startup environment
  • If you are a pro-active, creative, team player and can multitask, this job is for you.

  • Note : We are looking for female candidates for this position.
  • Compensation : 2.2 - 2.6 LPA

    ref : updazz.com)

    Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form