Application Engineer
Human Forte
Pune
1d ago
source : Shine

Job Responsibilities :

You will be an Application Engineer for our flagship product, Syndeia, at our Pune office with the following responsibilities :

  • Build demonstration and test models for Syndeia in different engineering tools, such as :
  • SysML / UML modeling tools, e.g. MagicDraw, Rhapsody, Enterprise Architect, Integrity Modeler
  • Requirements management tools, e.g. Jama, DOORS-NG, Teamcenter requirements
  • Product Lifecycle Management (PLM) tools, e.g. Teamcenter, Windchill, Aras
  • Computer-aided design (CAD) tools, e.g. NX, Creo, Solidworks
  • Simulation tools, e.g. Mathematica, MATLAB, OpenModelica, Stateflow
  • Application Lifecycle Management (ALM) tools, e.g. GitHub, JIRA
  • Data science and analytics tools, e.g. Jupyter Notebook
  • Provide technical support to our customers via our help desk during regular India office hours. This includes :
  • Reviewing and reproducing customer issues
  • Providing solutions to reported issues via our helpdesk
  • Working with the software development team for detailed analyses of issues
  • Following-up with customers on a regular basis and closing issues in a timely manner
  • Generate reports on helpdesk queues and present at our Scrum meetings.
  • Develop whitepapers, blogs, and presentations showcasing your demonstration models using Syndeia. Publish on our company blog site, present directly to customers in-person or via web conferences, and at international conferences and workshops.
  • Qualifications and Skills

  • Bachelors (BTech / BE) or Masters (MTech / ME) degree in engineering such as mechanical engineering, electronics / electrical engineering, robotics, manufacturing, industrial engineering from a reputed engineering college, such as IITs, NITs, or top-ranked state universities and colleges.
  • 3-5 years of experience in engineering tools related to SysML, PLM, ALM, CAD, Simulation, Requirements management. You should have worked with at least 3 tools (or equivalent) listed in the previous section.
  • 2-3 years of experience working directly with customers and delivering project work, such as software,engineering models, reports and whitepapers.
  • Excellent written and oral communication skills. Provide examples of conference papers, presentations, blogs, and other articles that you have authored.
  • Problem-solving and analytical thinking skills that can take on the toughest challenges on the planet.
  • An attitude to genuinely help people, to work patiently with them, and be their superhero.
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