a) Customer Service Management To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.
b) Product Management Correctly controlling the product in your section to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product, to make orders effectively, to have an active presence and help organise the process of receiving merchandise, to be responsible for optimising the stock.
c) Section image To guarantee a correct image for their team and their section, to be responsible for applying merchandise criteria to their section, to help the store manager with the maintenance and cleanliness of the store.
d) Staff Management To select, train, develop, maintain and organise the store team. To be responsible for selecting the best people for the post, and help with their integration into the company, to organise personnel and control budgets for internal personnel.
e) Budget control To control and protect all store assets, to inform the store manager about the provision of material for their section, to organise the inventory and control wastage in their section in line with the objectives of the company, and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the company.
2 to 5 years of experience in fashion retail
Interest in fashion, trends and designers
Strong customer service skills
Experience in team management with strong leadership skills
Personal Profile and Capabilities,
Capacity for Hard work, dedication, leadership, initiative, dynamic, flexible, agile, resolute, optimistic