Analyst
American Express Global Business Travel
Bangalore, Karnataka , India
3d ago

American Express Global Business Travel is dedicated to helping its clients realize the greatest possible value from their investment in travel through increased cost savings, outstanding customer service and providing leading-edge technology solutions..

We are seeking customer centric, technology savvy, and innovative individuals to join our team. This role is responsible for capturing client requirements, identifying technology solutions, configuring these client technology solutions, ensuring end-to-end quality and operational performance.

Client Data Conversion Analyst responsibilities include, but are not limited to :

  • Work with Implementation and Deployment Project Managers, including clients to capture and understand client needs & requirements
  • Translate customer requirements into configurable solutions
  • Capture client data and configure / convert / migrate data
  • Test and validate the conversion to ensure successful completion
  • Develop and execute robust end-to-end quality assurance test plans
  • Automate and streamline processes to continually reduce end-to-end operating costs
  • Adhere to SLAs, contractual agreements and legal compliance
  • Provide feedback on process improvements that help realise business goals
  • Accurate tracking of work effort with project specific details
  • Ability to work with ambiguous definition or requirements and produce tangible solutions
  • Strong team players with ability to self motivate and motivate others. Share skill set and mentoring in areas of expertise
  • Qualifications

  • Analyze complex data, identify improvement opportunities / solutions to achieve goals
  • Strong quantitative, analytical and problem solving skills
  • Strong Excel knowledge,
  • VB script, macro, and / or Excel knowledge
  • Ability to handle confidential information
  • Creative technical problem solver
  • SQL, Access, and other structure database / data knowledge is a plus but not required
  • Minimum of 2 years' experience in operational processing of data migrations or similar work
  • Knowledge of GDS Sabre desired
  • Knowledge of Travel Industry desired but not required
  • Ability to multitask effectively
  • Strong organizational and time management skills
  • Detail oriented
  • Knowledge of Online Booking Tools, Third Party Online travel products, Profile tools and other technical business travel products desired but not required
  • Location

    India - Karnataka - Bangalore

    It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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