Sr. Software Engineer L3
Seven Bridge Advisors
Faridabad
5d ago
source : Shine

Greetings!!

Roles & Responsibilities,

PURPOSE OF POSITION

The resource is required to manage daily Front-End requirements. He / She is responsible to do feasibility study

In the context of requirement gathering, development and deliver the product within specified timeframe.

He / She needs to handle and support the ongoing processes for their maintainability and enhancement.

The key to all these activities will be his / her strong communication skills with the requester and peer users.

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

  • Participate in the initial kick-off calls and add value to whole process to ensure that all required inputs are gathered and help the team with expertise to set-up and take it forward as per business requirements.
  • Need to ensure that completed documents (TPQ-36 / Scripting docs) is acquired from PM / TAM / BA.

  • Review the requirements / documents and decide on development plan of action.
  • Should be able to Coordinate between other teams and ensure on timely delivery of task.
  • Work with the flow of the build and is welcome to suggest new idea / approach.
  • Help team members in defining the validations to ensure data integrities.
  • Make sure that all internal development, delivery and client specific standards are met.
  • Should be capable to foresee failure path and critical points related to delivery and overall call flow cycle.
  • Must be an expert in problem discovery and resolution. Since we have time-bound projects.
  • Handling emails and Service Desk queue at regular intervals and provide prompt responses.
  • type of enhancements to existing tools or issues to be addressed on own or with minimal intervention.
  • Capable to write code with generic simplified algorithms for any new build or enhancement.
  • Experience in C#, MVC, jQuery, WCF / REST, AngularJS, JavaScript, SQL, Telephony Development Experience with Avaya, TCP / IP Protocols, PBX Protocols and IISdevelopment.
  • Respond to emails with full understanding on urgency.
  • He / She will be monitoring all types of alerts in system to ensure proper requirements have been addressed or all corrective actions have been addressed based on clients SLAs.
  • On need basis will work with DP Team / DBA / Change Management / Leads / Telecom during office hours for any unexpected or urgent issues or show-stopper.
  • Ensure all Teleperformance policies and procedures are adhered to, including but not limited to : Security, HR, Operations, etc.
  • and any known infractions of any of these corporate policies and procedures are communicated to the proper Teleperformance Management immediately.

    QUALIFICATIONS AND REQUIREMENTS

  • Good Listening, Verbal and written communicative skills.
  • Should hold a Masters Degree like MCA, MTECH, MSC(IT)
  • Technical Training, IT and experience in TFS would be an added advantage.
  • Proficient with Microsoft Office tools.
  • Self-starter and able to complete tasks with little supervision.
  • Detailed orientated with strong organizational skills
  • 5+ years of hands-on experience in C#, MVC, jQuery, AI, AWS, AZURE, Cloud services, WCF / REST, AngularJS, EF Model, JavaScript, Telephony Development Experience with Avaya, TCP / IP Protocols, PBX Protocols, IIS
  • Ability to deliver time critical task with his / her pro-activeness to be an inspiration to other.
  • Thrive as a senior resource in a fast-paced, high energy, change-oriented environment.
  • Passionate enough to learn and contribute based on work time zone which is a key.
  • Ready to handle any 24X7 ask from the organization.
  • Willing to gel with the team and share knowledge with other team members to maintain knowledge transparency.
  • Team HR

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