SAP Ariba Supplier Integration Specialist
SAP
Bangalore, IN
3d ago

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. !

Job Title : SAP Ariba Supplier Integration Specialist

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. !

The working location for this position is Bangalore, India and requirement is to support USA / Europe Customers. It will be night shift ( 6 : 00 PM to 3 : 00 AM IST)

JOB SUMMARY

As part of the Procurement Supplier Services team, the Supplier Integration Specialist is responsible for the full end-to-end integrated enablement of a supplier to the SAP Business Network.

Suppliers have multiple options to transact with their buyers on the SAP Business Network. Integration, or electronic system to system transactions (via cXML, EDI, PIDX etc.

is one method. The Supplier Integration Specialist’s primary function is to manage multiple supplier Integration projects which might include facilitating the supplier’s onboarding and CIF or Punchout catalog enablement in addition to the supplier’s ERP integration.

The Supplier Integration Specialist will focus on partnering with cross-functional SAP Ariba supplier enablement teams, follow global and regionally defined processes, and use project management skills to proactively manage the projects until the buyer and suppliers are successfully ready for Production transactions.

Key tasks include dealing with both Customers and Suppliers of the SAP Business Network and to integrate ERP’s of Suppliers with the SAP Business Network based on the customers’ requirements, troubleshooting technical errors and working closely with Ariba clients over the phone.

In addition, from a project management perspective, working with both Customers and Suppliers of the SAP Business Network to drive the integration goals within given constraints and timelines.

This role requires a good understanding of business, project management and technical areas, and while this is not a programming, development role, or a project manager role, a sound understanding along with previous experience / knowledge in EDI and / or cXML eCommerce integration is a plus.

The SIS has the ability to analyze buyer requirements against supplier capabilities and provide consultation to all project parties as it relates to SAP Ariba supplier integration best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Focus

Assists all assigned suppliers in the completion of their enablement tasks, from the initial outreach phase, through integration testing, and until the supplier is ready to transact with the buyer on the SAP Business Network.

Prioritizes strategic suppliers and strategic accounts based on record information in the system.

Sales

Assists all assigned suppliers in understanding key value adds for their specific industry and internal business objectives.

Comprehend the art of selling value and adjusting language and approach for your audience. Discuss the integration options that best meet the needs of the suppliers.

SAP Ariba Solution Expertise

Knows SAP Business Network and Supplier Enablement Automation features, understands the value of ecommerce and SAP Business Network, and assists in the supplier education process with customer specific training guides

Understands integration and cXML and EDI basics.

Accountability

Executes project plan according to established timelines.

Responsible for defining and delivering integration projects to meet agreed upon target Go Live dates through 6 stages of the project : Planning, Design, Build, Testing, Deploy, and Technical Go Live.

Works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions

Assist in resolving technical issues related to CIF and Punchout catalogs, the transmission of all electronic formats supported by SAP Ariba Supplier Integration (cXML, EDI, PIDX etc), including PDF and CSV documents on the SAP Business Network, as well as issues related to syntax, structure, and validation against business rules.

Educate clients (buyers and suppliers) on integration functionality and deployment processes.

Responsible for providing status updates on individual supplier projects via the standard reporting tool.

Complexity

Manage multiple large, complex projects and organize workload based on various stages and complexity.

Ability to understand the SAP Ariba product portfolio and how they affect seller integration projects.

Consult with strategic suppliers on SAP Ariba integration strategy and integration best practices.

contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)

works independently on topics while setting priorities having sole responsibility

provides regular project status and update

Teamwork

Works collaboratively with internal and external resources towards a common success.

Implements governance of projects by proactively escalating issues to immediate manager and project teams.

POSITION QUALIFICATIONS

Bachelor’s Degree or equivalent experience required

5+ years of relevant experience in client-facing integration consultation and project management

Extensive experience and knowledge on transactional data formats such as EDI (ANSI X12) and cXML integration

Previous experience with supporting or selling a technical or service delivery product

Proficient in using project management principles; meeting expected deadlines; project governance

individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations

Proven ability to adhere to customer timelines and proven success in working under pressure

Polished customer service skills and business acumen

Strong analytical and organizational skills

Project Management experience

Fluency in French (Canadian) a plus

0-10% travel

Work Area : Customer Service and Support

Career Status : Professional

Employment Type : Regular Full Time

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