AWS Architecture SW/Application Tech Support Practitioner
Accenture
Bengaluru, India
4d ago

Job Description

About Accenture : Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers.

Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture Let there be change

We embrace change to create 360-degree value

  • Project Role : SW / Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Management Level : 8
  • Must Have Skills : AWS Architecture
  • Good To Have Skills : DevOps,Kubernetes,Microsoft Azure IaaS
  • Job Requirements :
  • Key Responsibilities : a Manage the cloud infrastructure environment through cross technology administration OS, databases, virtual networks b Execution of scripting and monitoring automations Manage the environment incidents with a focus on service restoration c Act as operations support for all servers, network, storage, security, or automation incidents requests

    Technical Experience : a Strong in Cloud concepts for IaaS and PaaS for AWS b Strong in Cloud concepts for IaaS and PaaS for Azure c Good to have skillset in Devops and Container platform d Strong knowledge on ITIL methodology, especially in Incident, change and problem management modules

    Professional Attributes : a Good communication skills b Good attitude c Good in reachability d Flexible to work in shift if in case it demands by client

    Educational Qualification : Graduate with IT Industry experience

    Qualifications

    15 years of full time education

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