Vmoksha Technologies Pvt. Ltd. is an IT Services Company headquartered in Bangalore , India. Since its inception in May 2001 , Vmoksha has emerged as a key player in the global software development and IT services space.
Vmoksha is into varieties of engineering projects and custom software development in Web , Mobile , cloud , and Internet of Things.
Vmoksha is also building competencies in the emerging technologies like Augmented Reality , Big Data , and Machine Learning.
Work on Project tasks to implement proposed design / solutions
Ensure proper operations of the installations
Propose new solutions in alignment with global standards
Working with inshore / offshore team for transition
Coordination with other project teams
Troubleshoot system malfunctions
Investigate and analyze the root of problems
Provide high - quality technical support
Perform 2nd level troubleshooting of Switches and Wireless
Perform Event , Incident , Change and Problem Management as per ITIL standards defined in
Manage Network Management Tools MRTG , SolarWinds , Cisco Prime Infrastructure , Syslog , NetFlow , Cisco Identity Security Engine , etc.
Coordinate with L3 / Architects to manage incidents and ensure resolution within SLA
OOHS (On Call) support for LAN / Wi - Fi related issues.
Training L1 operations team on technologies
Defining and documenting operations tasks
Define , document and manage implementation of network - wide changes
University Degree in Electronics / Computer Science / Electrical
Required with 4 years or more experience in LAN / Wi - Fi deployment and support
Must have at least 2 - year experience in Remote Mgmt.
CCNP certification in Wireless is preferred
Wireless certification CCNA (Wireless)
Trained in ITIL (v3) best practices mandatory.
Experience with install , configure , monitoring and troubleshooting of Cisco LAN / Wi - Fi technologies.
Experience with LAN technologies like , VLAN , VTP , HSRP , STP , etc.
Experience with Cisco Wireless technologies
Experience to Network Management tools like Cisco Prime Infrastructure , Cisco Identity Security Engine , SolarWinds , NetFlow , Network Analyzer , MRTG etc.
Knowledge of call ticket system (BMC Remedy , ITSM)
Experience with a wide range of Cisco Products related to Switches , Wireless LAN Controllers , and other supporting products.
Excellent communications and presentation skills
Strong interpersonal skills
Excellent knowledge of English (spoken and written)
Good organizational and planning skills
Excellent training and presentation skills
Pedagogic attitude , patience , and confidence
Self - motivation and the ability to motivate others
Self - learning capability
Be curious and constantly willing to learn new stuff in order to be in accord with constantly evolving IT needs,