Wireless L2
Vmoksha Technologies Pvt Ltd
Bangalore
5d ago
source : Shine

Vmoksha Technologies Pvt. Ltd. is an IT Services Company headquartered in Bangalore , India. Since its inception in May 2001 , Vmoksha has emerged as a key player in the global software development and IT services space.

Vmoksha is into varieties of engineering projects and custom software development in Web , Mobile , cloud , and Internet of Things.

Vmoksha is also building competencies in the emerging technologies like Augmented Reality , Big Data , and Machine Learning.

Job summary

Work on Project tasks to implement proposed design / solutions

Ensure proper operations of the installations

Propose new solutions in alignment with global standards

Working with inshore / offshore team for transition

Coordination with other project teams

Troubleshoot system malfunctions

Investigate and analyze the root of problems

Provide high - quality technical support

Perform 2nd level troubleshooting of Switches and Wireless

Perform Event , Incident , Change and Problem Management as per ITIL standards defined in

Manage Network Management Tools MRTG , SolarWinds , Cisco Prime Infrastructure , Syslog , NetFlow , Cisco Identity Security Engine , etc.

Coordinate with L3 / Architects to manage incidents and ensure resolution within SLA

OOHS (On Call) support for LAN / Wi - Fi related issues.

Training L1 operations team on technologies

Defining and documenting operations tasks

Define , document and manage implementation of network - wide changes

University Degree in Electronics / Computer Science / Electrical

Required with 4 years or more experience in LAN / Wi - Fi deployment and support

Must have at least 2 - year experience in Remote Mgmt.

CCNP certification in Wireless is preferred

Wireless certification CCNA (Wireless)

Trained in ITIL (v3) best practices mandatory.

IT SKILLS

Experience with install , configure , monitoring and troubleshooting of Cisco LAN / Wi - Fi technologies.

Experience with LAN technologies like , VLAN , VTP , HSRP , STP , etc.

Experience with Cisco Wireless technologies

Experience to Network Management tools like Cisco Prime Infrastructure , Cisco Identity Security Engine , SolarWinds , NetFlow , Network Analyzer , MRTG etc.

Knowledge of call ticket system (BMC Remedy , ITSM)

Experience with a wide range of Cisco Products related to Switches , Wireless LAN Controllers , and other supporting products.

Mandatory skills

Excellent communications and presentation skills

Strong interpersonal skills

Excellent knowledge of English (spoken and written)

Good organizational and planning skills

Excellent training and presentation skills

Pedagogic attitude , patience , and confidence

Self - motivation and the ability to motivate others

Self - learning capability

Be curious and constantly willing to learn new stuff in order to be in accord with constantly evolving IT needs,

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