Senior Associate Manager- Business Analyst, Provider
Sutherland
Bangalore, KA, IN
3d ago

Job Description

Sutherland is seeking a Business Analyst who will be the vital link between our information technology team and Customer IT team with the capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software applications features.

If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Responsibilities :

  • Define specifications and business analysis requirements
  • Perform quality assurance
  • Define reporting and alerting requirements
  • Own and develop relationship with partners / customers, working with them to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to application development team
  • Communicate key insights and findings to product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
  • Qualifications

    To succeed in this position, you must :

  • Previous experience in Business / Systems Analysis or Quality Assurance
  • A degree in IT / Computer Science
  • Proven experience in eliciting requirements and testing
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Basic knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills
  • Defining specifications and business analysis requirements
  • Performing quality assurance
  • Defining reporting and alerting requirements
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