Trainee, Vendor Relations
Hudson's Bay Company
BANGALORE, KARNATAKA
1d ago

Job Description

What This Position Is All About :

The Vendor Relations team supports the management of resolving Accounts Payable related queries received through email / phone from vendors and internal partners such as merchants, the Finance Shared Services team in North America and other business groups.

The position provides leadership and direction to a team of associates involved in day-to-day resolution of queries, besides providing insights about team and business performance, proactively addressing situations, creating a good rapport with business partners and a positive approach towards constant improvement.

The position will report to the Team Leader Vendor Relations.

Who You Are :

  • Very good written and verbal communication to handle customers and suppliers from North America
  • Strong expertise in handling customer queries (email / phone) Accounts Payable related query handling preferred
  • To manage business and supplier queries, providing advice, support and feedback clarification on process and agree new ways of working
  • Ability to handle escalated issues in a composed, yet result-oriented manner
  • As the Associate, Vendor Relations, you will :

  • Work with various business partners via meetings / VCR to resolve issues, provide clarification on process and agree new ways of working
  • Intensive problem solving role, queries to be worked to conclusion; a high degree of judgment and decision making to ensure payment and charging accurately
  • Ensuring accurate & timely accounting postings and timely reconciliation in order to protect company profit
  • Job Qualifications

    Thank you for your interest with HBC. We look forward to reviewing your application.

    HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.

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