JOB DESCRIPTION (Onboarding Specialist Associate)
Purpose of Role :
Summarise the job’s intent and why it exists, in one or two sentences)
Confirm entities the role will interact with on a day to day basis
The Onboarding function at State Street is the internal function dedicated to ensuring a smooth and consistent onboarding experience for all new hires and hiring managers across the State Street organization.
The function has Global responsibilities and each individual will be assigned a country or group of counties (depending on the size of the State Street operation in each location).
This position will be responsible for the day to day management of the Global Onboarding team, ensuring a quality support service focused on continuous improvement, and manage relationships with Talent Acquisition, NGA and Sterling.
Major Responsibilities :
Identify 5-8 major responsibilities performed by the job. Include the approximate percentage of time performing each responsibility during a typical week / month.
If the percentage of time performing a function is less than 5%, that function should not be listed)
Support all pre-boarding administration for candidates that have accepted an offer at State Street ensuring completion and accuracy of all tasks
Produce accurately and efficiently employment offer letters contracts of employment and create / send out employment offer packs in coordination with external service provider
Responsible for updating the HR system to reflect a new hire has been identified and hired as per their start date
Manage background checking process of new hires to include working with the 3rd party background checking supplier used to conduct checks
Work with our immigration firm to ensure all new hires have right to live and work in the country of hire. Where appropriate work with recruiter and immigration supplier to manage process of sponsoring highly skilled candidates for work VISA’s
Prepare for hire communications to hiring managers
Responsible for prestart communications to candidates
Responsible for the day 1 welcome letter distribution and 30 day check in employee referral promotion to hire
Act as a point of contact for hiring managers pertaining to IT systems access
Coordinate induction set up for all new employees
Manage and track that all required new joiner training is completed on a timely basis.
Act as a point of contact to identify any challenges or delays in the process and highlight these to management and hiring managers.
Additional Responsibilities :
Prepare and distribute standard and ad hoc reports within specified guidelines
Develop and maintain good working relationships with internal and external candidates hiring managers and key stakeholders in the onboarding process (IT Global Security GHR)
Coordinate effective and timely flow of critical information to all relevant parties and follow up on administrative details within or across divisions.
Gain an understanding of process flows risk and downstream impact
Handles confidential and sensitive information
Specific Qualifications / Skills : .
Strong communication and interpersonal skills
Strong time management and organizational skills
Fluent English language skills.
Ability to multi task in a fast paced environment
Ability to exercise diplomacy and discretion
Strong customer service skills
Proficiency with MS Office Applications
Experience of a busy and demanding environment
Level Of Education :
Degree level education (preferred)