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Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Key Responsibilities : 1-Optimizes, implements and monitors network performance2- Maintains and reacts to Enterprise-grade network monitoring3-Fault rectification, service provisioning, Link testing, escalation handling, customer coordination4-End to End Fast Ethernet, Gig Ethernet, 10G Ethernet link testing on tester, laptop with coordination of field team and network team
Technical Experience : 1- Hands-on experience on CISCO and Juniper routers2- Good knowledge required on WAN network Like : - Lease Line troubleshooting and WAN link concept3-CCNA certified4- Basic LAN knowledge required , VLAN, Trunk, STP , netting, DHCP basic knowledge required on IPsec Tunnel
Professional Attributes : 1-Ability to multi-task, ability to work on up toemail simultaneously maintaining good speed and quality 2-Strong analytical, problem-solving and troubleshooting skills3-Written and spoken English Language communication skills
Educational Qualification : 15 years of full-time education BE preferable
Additional Information : Ready to work in shift
15 years of full time education