Posting Details Position Summary
The MSU Denver Office of Admissions is looking for an enthusiastic, highly responsive, detail-oriented individual to join our team as an International Admissions Counselor.
Under the supervision of the Director of Recruitment this counselor will manage all aspects of the international student application process.
This includes but not limited to document processing, data management, communication management, and admission and enrollment counseling.
Metropolitan State University of Denver is an equal opportunity employer.
Duties / Responsibilities
40% STUDENT SUPPORT
Provide high quality customer service and enrollment counseling to prospective international students including phone and email communication.
Meet with students and families visiting the Office of Admissions.
Collaborate with on-campus partners, including but not limited to the transcript evaluation team, the Coordinator of International Student Support, Admissions processing and recruitment, and the Office of International Studies to ensure timely application processing and effective communication with international students.
Assist with new international student orientation and other activities and events
30% APPLICATION PROCESSING
Review international undergraduate application documents, update student enrollment systems with student information, prepare materials for Admissions review, and determine appropriate admissions decision.
Track applicants, admitted students, and enrolled students to ensure accurate data of incoming international students each term.
Serve as the main contact for partners of the university to ensure timely processing of applications and to maintain relationships.
Identify and foster new and existing markets for prospective international students.
Assist Office of Admissions with general prospective student events and outreach when needed.
5% OTHER DUTIES AS ASSIGNED
Experience in university admissions, student services, or related field
Experience using a student information system or a customer relationship management system
Evidence of providing strong customer service
Strong written communication skills
Experience in international student admissions or international student services
Familiarity with non-immigrant and immigrant visa processes especially for student seeking an F-1 student visa.
Experience using Banner (student information system)
Experience using Slate (customer relationship management system)
Experience in document management or processing
Evidence of strong oral and cross-cultural communication skills