Internal Firm Services - Human Capital Operations - Reporting Analytics - Senior Associate / Manager - Bangalore / Kolkata / Hyderabad
6d ago

Line of Service

Internal Firm Services


IFS - Human Capital (HC)

Senior Associate

Job Description & Summary

A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people.

You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Systems, Reporting and Analysis, team manages all aspects of PwC’s Human Capital technology, inclusive of day to day support, implementation of new enhancements and applications, as well as identifying opportunities for improvement.

We provide PwC leadership with targeted insights and metrics to improve workforce operations through the use of technology applications and standardisation.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.

To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to :

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.
  • Job Specification :

    Position / job title : Human Capital Ops- Analytics Senior Associate 2 / Manager

    Line of Service : Human Capital

    About the Job :

    Introduction to PwC Service Delivery Center

    PricewaterHouse Coopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PriceWaterHouse Coopers network that will leverage the scale and capabilities of the network.

    It is a member firm of PriceWaterHouse Coopers International Limited and has its registered office in Kolkata, India.

    The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and quality based skills.

    Job Description :

    Key Responsibilities :

    Understand business requirements, provide estimates to build required solution

    Manage and manipulate large amounts of data for analysis and reporting

    Create Dashboards and Data Visualisations help business with Data trends and analysis

    Evaluate, design, and develop business intelligence reporting and dashboards according to functional specifications, business requirements while maintaining data integrity and data quality

    Work collaboratively functional HR team to translate business information needs into well-defined data requirements

    Leverage transactional information, data from various HR systems and applications to model, extract, and transform into reporting and analytics

    Work on implementation of data analytics projects independently with less direct supervision from manager

    Adhere to TAT and SLA targets set by stakeholders

    Knowledge of the calculation and logic of HR reporting metrics is a must

    Reporting structure & key relationships :

    Line Manager HC Manager

    Priority team relationships HC Team, IFS stakeholders

    Key client relationships HC Team, IFS stakeholders

    Requirements :

    Level of experience 6-9 years / 10-13 years

    Qualifications Full time MBA in HR from a reputed institute with minimum 50% throughout (from Class X onwards)

    Industry experience at least 5 - 10 relevant years with reputed brands in IT / ITeS industries

    Technical Capability Advanced knowledge of MS Excel and analytical solutions

    Key Personal Attributes

    Possess standard project management skills

    Strong analytical skills

    Experience with Alteryx, Tableau, Power BI for data wrangling and visualisation

    Experience in building automations and macros.

    Actively owns personal and team development and learning in line with personal and business objectives

    Manages internal stakeholders across all levels

    Leads through developing and supporting others. Can understand people requirements and apply to deliver solutions. Can work globally and adapt to behaviors.

    Acts as a coach to junior team members

    Ability to handle pressure and work with tight deadlines maintaining equanimity

    Communication skills, particularly feedback and listening skills

    Interpersonal skills, ability to work in a team

    Time management and prioritization

    Excellent interpersonal skills to interact with employees, and managers

    Education (if blank, degree and / or field of study not specified)

    Degrees / Field of Study required :

    Degrees / Field of Study preferred :

    Certifications (if blank, certifications not specified)

    Optional Skills

    Desired Languages (If blank, desired languages not specified)

    Not Specified

    Available for Work Visa Sponsorship?

    Government Clearance Required?

    October 31, 2022

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