Sr.Engineer – Server Management
Orange Business Services
Navi Mumbai, India
2d ago

About the role

Ensure High availability of customers' IT Infrastructure managed

Perform Incident, Problem & Change Management using assigned Tools

Ensure compliance to agreed SOW's

Understand and follow SOP's ensuring compliance to Service Level

Agreements (SLA)

Troubleshoot incidents & assist in RCA

Take initiatives in learning new Technologies & Tools

Co-ordination with customer on Incident resolutions & closure

Ensure High Availablity of Orange monitoring Tools & Service Delivery


Generate performance report and assist in MIS & Dashboards

Ensure timely deployment of patches and updates

About you

4-7 years Experience in Server Management ,

Monitoring & Administration ( Microsoft Windows 2008 / 2012 / 2016)

Working Knowledge of SFTP-MoveIT platform,

Good Hands-On Experience in Installation,configuration &Troubleshooting of Windows Operating Systems

Good Hands-On Experience in Installation,configuration &Troubleshooting Hyper-v / VMware based virtualization

Good Knowledge & experience on Back-up, Restore technologies

Good Administration Concepts, Event Log Monitoring ,Analysis,

Troubleshooting and resolution methods on Operating Systems

Experience on management tools WUSU / SCOM / System Center etc.

Must have Knowledge & Exposure on Virtualisation using VMware

Experience handling Cisco UCS servers would be an added advantage.

Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, Patch Management .

Exposure to quality standards ISO 20000, ISO 27001

Additional information

Education, qualifications, and certifications :

BE / B.Sc / Diploma in Electronics / Comp / IT / Telecom .

MCSE / MCSA / MCP certification for Windows 2008 / 2012

Certified ITILv3 Foundation Preferred

VMware Certification would be an advantage

Good Experience in Server Administration and Issue troubleshooting


Sales & Marketing Asia Pacific

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.

Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.


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