Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries?
What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction?
Amazon is seeking a Program Manager who is passionate about Operations, has strong bias for action, and has experience leading multi-organizational projects.
The Transaction Risk Management Systems (TRMS) group designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.
Not only do we protect all aspects of the Amazon shopping experience, we also deliver services to large and small merchants hosted on the Amazon platform.
In addition, we evaluate new business opportunities from across the company to determine how we can minimize the risk associated with new initiatives.
We are seeking a Program Manager to support global solutions to improve our investigation processes in Compliance investigations.
You will support the Denied Party Screening space across a large distributed team focused and determined to improve operational efficiency and effectiveness throughout the process life-cycle.
As the PM, you will drive projects focussed on operational cost improvements, overall quality and customer experience, resource planning, appropriate training and necessary tools, decision quality, process efficiency and global alignment in partnership with the Screening Global Process Owner.