Senior Recruiter
BirdEye
Gurugram, IN
5d ago

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences.

The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale.

Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations.

They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

  • This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews;
  • engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

    Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year.

    Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.

    What You'll Do

  • Work Timings : Flexible (between 9 am till 10 pm IST) based on the positions being managed and the timings of the teams being hired for.
  • This is Not a Night Shift .

    Birdeye is searching for a top-notch Senior Recruiter to be a part of our small yet powerful team helping fuel the talent requirements of our Hyper Growth organization.

    You must truly enjoy a start-up environment where we move fast, adjust the organization as needed, and be adaptable to change.

    Use your energy and drive to help us hire the best and the brightest for Birdeye! As the Senior Recruiter, you will gain exposure to all facets of Tech and Non-Tech recruiting for India and will have the opportunity to become an expert in attracting the best talent.

    We’re looking for a smart, self-motivated and coachable team player who loves to learn!

    Responsibilities

  • Recruiting and supporting multiple pipelines across teams with a primary focus on hiring for our technology organization
  • Source and recruit talent in a competitive market; meet strategic hiring goals
  • Work with the hiring managers to understand new requirements, help draft the JDs and define the interview process for specific positions
  • Manage Job Postings on various job boards plus maintaining the company’s careers page on our website (through Workable)
  • Providing Comp insights based on current market trends
  • Being the bridge between the candidate and Hiring Managers to ensure a smooth and great experience for all
  • requirements

  • 8+ years of Recruiting experience in a full cycle recruiting role in a technology start-up or mid / larger organization, with a strong emphasis in technology recruiting
  • Bachelor's degree in any discipline. Masters in HR or related disciplines will be a plus
  • Experience in managing high volume as well as niche hiring
  • Experience recruiting for Junior and Mid-level Technology positions for Frontend, Backend, QA and DevOps teams
  • Strong internet recruiting, social networking and database searching skills required
  • Experience using an applicant tracking system is required; experience with Workable is strongly preferred
  • Experience recruiting through Campuses as well as working with Consultants
  • Well versed with job boards like LinkedIn, Naukri, Monster etc.
  • Previous experience in SaaS start-ups preferred
  • Candidates must possess top notch interpersonal skills, including verbal and written communication
  • Demonstrated flexibility, adaptability, and tolerance of ambiguity
  • Awareness of and sensitivity to influence and work successfully with diverse groups of people including senior leaders
  • Natural curiosity and a willingness to learn
  • Strong customer service skills
  • Goal driven and self-motivated
  • Why You’ll Join Us

    At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers.

    Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done.

    Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

    benefits

  • Work closely with a cross functional team of highly motivated and intelligent folks with a unique range of start-up and enterprise experience.
  • We offer a competitive salary, healthcare benefits, catered meals, flexible work timings along with all the opportunities inherent in a fast-growing organization!
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