Support Specialist
Estrella Headhunters
Mumbai, India
1d ago
source : Cutshort

Roles and Responsibilities ¢ Build a strong working relationship with partners and customers to support the success of the supply chain.

¢ Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs. ¢ Understand competitor strategies, capabilities and pricing ¢ Understand their business strengths, weaknesses, capabilities and future opportunities ¢ Actual estimating, negotiating and analyzing procurement for projects successfully ¢ Analyze the vendor targets and manage the container database ¢ Coordinate and participate in customer meetings with decision makers ¢ Develop comprehensive pricing strategies ¢ Provide excellent Customer Service to ensure customer issues are resolved ¢ Accountable for collaboration between the internal and external stakeholders to ensure first class service delivery is provided to all relevant customers and partnersSkills for trade ¢ 1-3 years hands-on work experience in logistics company ¢ Strong Analytical & Negotiation skills ¢ Ability to work effectively & efficiently in a team environment ¢ Build, maintain and develop good relationships with internal and external contacts.

¢ Must be a highly organised individual with excellent interpersonal skills and the ability to network and form relationships on behalf of the company ¢ Ability to do multi-task, set priorities, organize work and implement the action plan accordingly Skills : - Inside Sales, Logistics, Shipping, Negotiation, Customer Success and Customer Support

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