Senior Enterprise Account Manager, IgniteTech
Crossover for Work
Kozhikode, Kerala
1d ago

Job Summary

TELECOMMUTE Location : Remote, Work from Home

  • Exciting customers about our vision via video-based meetings
  • Researching industry trends and business objectives to stay informed about your customer portfolio
  • Writing specific Action Plans to help your customers move to the next level of success
  • What You Won’t Be Doing

  • Hosting sales calls where quotas lead the conversation; you’ll focus on finding value for your customers
  • Creating customized solutions for each customer; instead, you’ll operate with a proven playbook
  • Senior Enterprise Account Manager Key Responsibilities

  • Foster strategic customer relationships and earn the customer’s trust as a valued partner
  • Understand customers' pain points and leverage other IgniteTech teams' help
  • Sales
  • Customer Service
  • Account Management
  • Customer Success
  • Stakeholder Management
  • Consulting
  • Research Analyst
  • Client Consulting
  • Responsibilities and Duties

  • 3+ years experience in consulting, account management, customer success, or client partnership roles
  • Experience working with key stakeholders to achieve results
  • Ability to work for more than 70% of the workday (9 am-5pm) in Eastern Standard Time
  • Required Experience and Qualifications

  • Experience : 3 - 6 years in Enterprise Account Manager( Required )
  • Graduation : Bachelor's Degree( Required )
  • Proficient in English( Required )
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