Production Support
Standard Chartered
Bangalore, India
1d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. Role Description :

  • Primary role of resource will be Production Support.
  • Resource primarily needs to work on Gift & Entertainment Module which is in-house built.
  • Role expectation is to work on Incident , Change and Problem Management
  • Unit Testing in G&E application.
  • Working with GTM, AO, Business and technology stakeholders, supporting Production implementation.
  • Debug / modify the source code based on specifications
  • Performs thorough and comprehensive peer reviews on the output of other team members in a way that identifies to the maximum extent possible issues / errors in the output.
  • Provide support during high Severity and production DR process
  • Ensure SDLC process compliance Skills Profile :
  • Functional / Technical Skills

    Skill Proficiency Level

    UNIX / Shell Scripting

    ExpertAPIIntroductoryControl-MCoreJavaExpert

    SQL / PL-SQL

    ExpertRemedyCoreBehavioural Skills

    Skill Proficiency Level

    Analytical and problem solving

    CoreCommunicationCoreTeamworkCoreCoachingIntroductory

    Stakeholder Management

    Introductory

    Planning and Organization

    Core

    Group policies and processes

    Core

    Specific Skills : Unix, Control-M, Java, API, SQL, PL-SQL, Remedy, DevOps, CI / CD,SDLC,ITIL

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