Your team responsibilities
As a Technical Program Manager in the Technology & Data team, you will own & solve some of the hardest technical & business problems in distributed data systems running at massive scale.
You will get to work with an amazing team of motivated individuals to build mission critical FinTech Data Platforms in the cloud that power the next wave of innovations in investment decision making across the planet.
You will help deliver highly available mission critical and globally scalable data services in the cloud that manage the lifecycle of all data from birth to analytics & distribution across MSCI Data Lakes, Analytics Data Warehouses, MSCI APIs, Customized Indexing, Environmental, Social & Corporate (ESG) Climate Analytics and Quantitative Research & Data Science.
Are you passionate about data, machine learning and FinTech? Come join us to unlock the next wave of innovations in FinTech!
What we will offer you :
At MSCI, we provide competitive benefits programs in every region in which we do business. While our benefits plans vary in availability in our different locations, we offer a broad range of benefits that are part of the value you receive as a MSCI employee.
Wherever you are with us, you will find benefits that can help ensure your health and well-being and contribute to your financial security.
Your key responsibilities
Own the What + Why’ Start with the customer and work backwards, including vision, strategy, long-term goals, customer & market feedback, competitive analysis, success metrics and all aspects of future roadmap, investment, innovation, and experimentation with data driven decisions.
Influence the How’ Collaborate with peers across MSCI to deliver products & features as committed on time, on budget and at high quality, partner with clients & stakeholders at all levels to assess, initiate, prioritize, refine, and drive product backlogs, create MVP and user stories & acceptance criteria that represent customer requirements, help resolve complex technical trade-offs, and drive innovations to improve Reliability, Availability , Performance, Usability, Net Promoter Scores (NPS) and customer satisfaction (CSAT).
Delight Customers Own & drive requirements for private / public previews / GA, the Go to Market plan and measures of success to ensure customer / business goals are met in operational & launch plans, monitor / triage and respond to customer feedback to improve product continuously.
Your skills and experience that will help you excel
Preferred 5+ years of experience, 2+ years of which must be as a hands-on Technical Program Manager.
Degree in computer science or related technical, math, or scientific field, or equivalent work experience.
Deep experience in owning and driving the What & Why’, technical depth to influence the How’, driving execution across globally matrixed teams, making reversible decisions and critical trade-offs.
Experience in defining success metrics & outcomes and making data driven decisions to influence feature priorities.
Experience working with customers, technical teams and management to collect and translate customer / business needs into detailed product requirements and user stories.
Strong communication, organizational and interpersonal skills, specifically writing skills and, formal presentation skills to engineers, leadership team, non-technical partners, and customers.
Experience working on agile development teams. Knowledge of professional software engineering practices & best practices for the full software development life cycle.
Track record of problem solving and using pilot programs, prototypes, and growth hacking approaches.
How we’ll support you
Coaching, support and encouragement from experts in your team
Access to a wide range of learning opportunities to support your growth and development
Customizable learning journeys to help you navigate your professional development
Transparent performance-based compensation schemes
Employee Resource Groups : MSCI Pride, Black Leadership Network, Women’s Leadership Forum, Women in Tech, Asian Support Network, All Abilities, Hola! MSCI and Climate Action Group.