DG - Management Trainee- collections
Genpact
Noida, India
3d ago

Responsibilities

In this role, you will be responsible for all the activities related to Order to Cash domain.

  • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
  • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
  • Follow-up with various departments to get supporting documents / info for dispute / deductions resolution
  • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks
  • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
  • Receive notification for reimbursement and perform acceptability analysis within threshold
  • Meeting collections numbers / targets (monthly / quarterly / yearly)
  • Should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash
  • Should have good understanding on cash application process
  • Qualifications

    Minimum qualifications

  • B.Com / BBA / MBA / B.Sc.
  • Meaningful work experience
  • Preferred qualifications

  • Excellent Communication Skills
  • Ability to learn ERP systems
  • Good analytical and problem-solving skills
  • Excellent MS Office skills including MS Excel
  • Good conceptual knowledge
  • Team handling Experience is an added advantage
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