Systems Engineer (Salesforce Developer/Admin)
Hyderabad, India
10h ago

Job Details

System Specialist daily activities include, but are not limited to, creating business process automations with primary focus on our M&A GTM Integrations.

This role will work in an Agile team setting and drive the design, creation, delivery of new functionalities as well as maintenance and support.

You must be passionate about learning new technologies, be agile and able to manage between multiple priorities. The ideal candidate will demonstrate great team player characteristics and communication skills.

Responsibilities : Understands all aspects of Salesforce configuration and technical / functional capabilities, including all changes and potential system implications related to ongoing releases Manage programs and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution Perform tasks related to the day-to-day operations of several large implementations of Salesforce including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, process builder and Lightning flows,validation rules and page layouts.

  • Implement and maintain integrations between and other internal / external business applications Team up with the BT M&A Business Architect, Product Managers, Deal Managers, QA Product Staff and other Business Technology teams to execute M&A integration projects Implement monitoring services to proactively identify integration issues Maintain updated system documentation and Salesforce policies / procedures Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls Actively transfers knowledge throughout organization, participates in knowledge sharing projects to develop best practices, conducts technology / applications deep dive sessions, and mentors junior staff and new hires Required Skills : 6+ years previous Salesforce application development or support with a minimum 300-seat environment handling all aspects of CRM, case management and platform maintenance + years of experience programming or supporting Triggers , Apex Code and Visualforce Pages Expert knowledge of best practices regarding Salesforce implementations, including design patterns, release management, deployment strategies, and testing best practices Demonstrated ability to manage overall business initiative or several components of a large, complex project with direct experience in Agile and Scrum;
  • Ability to engage with self awareness as required to avoid conflicts with customers based on personality differences and to make suggestions in a manner that is more likely to result in a desired outcome Good project management skills with ability to juggle multiple projects / tasks across various user groups Experience with Salesforce developer toolkit including Force.

    com IDE, Migration Tool and data migration tools like data loader, workbench, etc., Excellent proficiency of Salesforce's Web Services, APIs, SOQL, SOSL and security model Expert knowledge with Lightning Experience, Analytics, App Builder, Flows, Process Builders and components Must be a self-starter, willing to learn new technologies (Mulesoft, Heroku), and Salesforce trailblazer who thrives on working in fast-paced environment Strong team player with service-oriented attitude and customer focus Familiarity with SOX protocols, Change Management and Release Management guiding standards and processes Experience with database concepts and data modeling capabilities Salesforce Advanced Administrator (211), Platform App Builder, and Platform Developer I, Sales and Service Cloud Consultant Certification Bachelor's Degree in Computer Science or other related technical field Desired Skills : Application Architect Certification Experience with Java or J2EE technologies Proficiency in Object Oriented design and programming, and MVC Working knowledge with HTML, CSS, and Javascript (JS) Experience with API Integration Platforms like Mulesoft, Jitterbit Experience with CI / CD and scripting languages is a plus

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