Pointers Summary :
12-16 Years, someone who will closely work with COO
Should have good Communication and Stakeholder management skills
Has to Deliver large Scale project
Hands on Knowledge of IT Infrastructure
Also Manages IS(Information system Audit)
Fundamental of ISO 27001
Manages Audit Perspective
No direct reporting
PMP Certified Preferred
Technology Solution awareness of DLP(Data Leakage Prevention),PIM (Previlege Identity Management),IDAM(Identity Access Management),Antivirus(Technology Solution Awareness),Patching.
JD Service Delivery :
Candidates from BFSI Domain only are eligible to apply .Candidate will be responsible for managing and delivering new initiatives / Infrastructure Projects
Availability Management - Business As Usual (BAU) support - Candidate will be overall responsible for managing organizations' IT infrastructure (Network, Servers, Firewalls, Proxy, Load Balancer, SAN storages, end point support) ensuring 99.99 % uptime
Vendor Management :
Key responsibility to manage vendor resources providing monitoring, L1 / L2 support.
Ensure Incident / Problem Management.
Ensure vendor(s) delivering agreed SLAs
Demand / Performance and Capacity Management :
Candidate should have capability to review current infrastructure and should be able to suggest upgrades / upkeeps / enhancements to ensure that organizations-
network is healthy and in line with the current technologies.
Candidate will have to plan for capacity upgrades to support business growth
Stake Holders Management :
He will be responsible for coordinating with internal stake holders and ensure delivering the requirements to their expectations
Information Security / Risk / Compliance :
Candidate should be familiar and experienced with compliance required by governing agencies like RBI, IRDA and SEBI etc.
Candidate should have knowledge about standard frameworks and best practices such as ITIL, COBIT, ISO27001 controls etc.
Any degree holder (B Sc, BE. B. Tech etc.) with around 10 to 15 years of relevant experience.
Post Graduation will be an added advantage
Candidate should have hands on experience on Managing Servers, Virtualization, OS (Windows, Linux, Solaris), Database Servers (Oracle, MS SQL, MySQL), SAN storage, Network Equipments (router, switches, firewall, proxy, load balancers, Email, Citrix etc) and MPLS / WAN / LAN / Wireless networks / links, ISP Management (DDoS, ISP).
Candidate should have knowledge and experience on end point security management (Anti-virus, patch management, MDM, DLP, and DRM etc.)
Candidate should have knowledge and experience on network / end user device performance and monitoring tools
Candidate should have knowledge / awareness of latest technologies / solutions for NextGen Firewall, APT, WAF, NBAD, NAC, SDN, and Cloud etc.
Candidate should have worked with vendors to carry out VAPT testing and experience in fixing observations thereon
Excellent communication skills and stake holders management would be key requirement
Candidates having PMP, CISCO, Microsoft, RedHat, ITIL, Cloud related certifications would be an added (ref : hirist.com)