JPMorgan Chase & Co. (NYSE : JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide.
The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.
A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands.
Commercial Banking (CB) serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-
for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities -
lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.
Wholesale Loan Services (WLS) exists within Commercial Banking and provides lending operations and servicing functions to all four JPMorgan lines of business.
These functions include loan documentation, closing and funding, payment and fee processing, syndication loan and trade processing, credit administration and collateral perfection and management.
This role resides within WLS Operations Risk & Control and supports the team’s responsibility for ensuring effective implementation of the operational risk framework across the function, as well as providing advisory support on matters related to operational risk management.
This position collaborates and partners with the WLS management / functional teams, CB Controls Group and other functional support groups (Compliance, Audit, Finance, etc.
to develop and drive operational risk and controls strategy and to ensure that operational risks and issues are appropriately identified, escalated and mitigated.
The Program manager is a key role within the Risk Management & Analytics team with specific responsibility for The Office of Legal Obligation (OLO) program for WLS.
Core Responsibilities : -
Working closely with assigned teams to prepare Repository upload files
Arrange for review and approval of updated procedures
Consider additional Business documents to be uploaded in each team section of the Central Repository
Coordination with regional counterparts to ensure consistent approach for Global Teams
Tracking and follow up of queries identified during Procedures review and update
Assist in overall communications to the business and senior management on the progress of the program to date and any action required, as applicable.
Work with aligned teams in completing Phase 2 of the OLO program
Work with the Central team to implement the ongoing Legal and Regulatory Change Model (and OLO BAU Operating Model)
Required Qualifications :
BS / BA degree
3+ years financial services experience with minimum 2 years of operational risk, controls or audit experience
Demonstrated excellent people management skills
Excellent working knowledge of audit, risk and operational management concepts and the ability to understand and interpret the impact of decisions, as well as identify and convey potential problem areas
Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business
Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
Knowledge of risk management tools
Project Management Methodologies
Ability to focus on the key issues and drive initiatives to conclusion
Strong relationship management skills
Proficiency in Microsoft Office
Preferred Qualifications :
Demonstrated ability to lead a diverse team in multiple geographies
Working knowledge of loan operations environment
Strong analytical skills and ability to isolate the root source / cause
Location : Bengaluru
Working Hours : EMEA Shift