Virtual Agents Program/Project Manager
Bengaluru, India
2d ago

Job Description

About Accenture : Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

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  • Project Role : Program / Project Manager
  • Project Role Description : Develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment.
  • Proactively monitor, manage and report on execution of deliverables.

  • Management Level : 7
  • Work Experience : 12-15 years
  • Work Location : Bengaluru
  • Must Have Skills : Virtual Agents
  • Good To Have Skills : No Industry Specialization
  • Job Requirements :
  • Key Responsibilities : 1 Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, Ensure resource availability and allocation2 Perform risk management to minimize project risks3 Establish and maintain relationships with third parties / vendors4 Identify and explore the framework, NLP tools, VA platform, architecture, or tech-stack can be used to create a solution and the connection between the components5 Be the PoC for external communication

    Technical Experience : 1 12-15 years of expe in Managing the Agile project2 Manage changes to the project scope, project schedule n project costs using appropriate verification techniques3 Measure project performance using appropriate tools n techniques, Report and escalate to mgmt as needed4 Understanding of AI, VA Concepts n Technologies5 Hands-on experience on VA tools like Microsoft Bot Framework, Google Dialog flow, RASA, Amazon Lex at least 26 Detailed understanding of NLP Techs n text analytics concepts

    Professional Attributes : 1 Ensure that all projects are delivered on-time, within scope and within budget2 Develop a detailed project plan to monitor n track progress3 Manage the relationship with the client n all stakeholders4 Knowledge of applications using MEAN stack, Angular JS, Nodejs, Python

    Educational Qualification : As per Accenture Standards

    Additional Information : Hands-on experience on VA tools like Microsoft Bot Framework, Google Dialog flow, RASA, Amazon Lex


    15 years of full time education

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