Customer Service Representative
Covers And All
Ahmedabad, Gujarat, India
2h ago

Job OverviewWe are looking for an efficient and skilled Customer Service Representative /

Your role is to provide customer support to the clients, respond to their queries and resolve them as soon as possible so as to maintain healthy relations with the customers /

You will be in direct contact with the clients so you should have clear knowledge about products and their functions, company’s policies and procedures /

Pleasant personality and good communication skills are the key requirements /

If you consider yourself competent enough to provide the best customer service to our clients then do apply!ResponsibilitiesHandle customer complaints actively and resolve them on time /

Provide all the information that customer requires /

Take orders and calculate the charges /

Keep track of customer information and their issues /

Generate sales leads /

Open customer’s account by gathering all the required information /

Explain all the details to the customer /

Review customer accounts for any changes /

Maintain healthy relationship with the customers /

Ensure the quality of services is maintained /

Handle change in policies of the company and explain them to the customer /

RequirementsShould be able to provide results under pressure /

Excellent communication and interpersonal skills /

Good problem solving skills /

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