About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours -
do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities
Achievements of given targets and adherence of all policies and procedures
Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through :
effectively generating new business identify prospects and convert in line with the Bank’s appetite
strategically formulating account plan provide client’s needs-based solutions, structure appropriate credit facility, and execute various banking transactions
proactively building trusted client relationships maintain a portfolio of active and growing customers
Market and sell broad range of products including trade service, cash management, treasury and investment
Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
Implement agreed business plan to achieve sales / revenue targets
Generate creative ideas on customer acquisition and products / services
Regularly feedback to relationship managers and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis incorporating infrastructure requirements and ensuring that they are fit-for-growth.
Conduct regular and timely customer due diligence (CDD) reviews
Ensure CDD profiles are error free for timely sign off
Follow and comply with AML CDD policies and procedures where applicable
Identify KYC issues, provide solution or escalate to line manager if necessary
Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures
People and Talent
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
Employ, engage and retain high quality people, with succession planning for critical roles.
Responsibility to review team structure / capacity plans.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements.
This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).
Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and / or ensure adequate reporting to the relevant superiors and / or Risk Committees.
Do what is right to avoid reputational risks and operational losses Reference all responsibilities Under Risk Management Framework both execution and supervisory
Responsible for assessing effectiveness of Group's arrangements to deliver effective governance oversight and controls in the business and if necessary, oversee changes in these areas.
Awareness and understanding of the regulatory framework, in which the Group operates and the regulatory requirements and expectations relevant to the role
Responsible for delivering effective governance’ capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manners
Regulatory & Business conduct
Display exemplary conduct and live by the Group’s Values and Code of conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulatory, guidelines and the Group Code of Conduct
Lead the business team to achieve the outcomes set out in the Bank's Conduct Principles Fair Outcomes for clients; Effective Financial Markets;
Financial Crime Compliance; The Right Environment
Effectively and collaboratively identity, escalate, mitigate and resolve risks, conduct and compliance matters
Key Stakeholders Internal :
Colleagues in CB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses
External : Key clients
Our Ideal Candidate
Professional Qualification CA, MBA, etc
Minimum 12-15 years of relevant experience in serving business / commercial / corporate clients. Experience in servicing international businesses under the cross-
border context is a plus
Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations
Sound product knowledge on trade, cash, lending and FX and strong understanding of local industries, supply / value chains and market environment
Knowledge of operational procedures, documentation requirements, banking practices and regulations related to commercial banking
Firm in all business guidelines and compliance issues
Sound knowledge of financial markets and investment products
Outstanding communication and presentation skills