Senior Manager - TS OPs
Genpact
Gurgaon, India
4d ago

Responsibilities

  • Be a part of an analyst team that delivers rich business insights to improve delivery and business outcomes for TS business
  • Partner with TS business and other support teams to develop a strategy and solution that democratizes data and insights
  • Lead the design, build and automation of reports or dashboards, while enforcing strong data governance practices
  • Champion a culture of data-informed decision making, hypothesis-driven experimentation, and responsible practices of data collection, management and use
  • Implement the defined internal and external governance strategies (risks / issues / communication / compliance & controllership / knowledge / people / reporting etc.
  • building a zero surprise’ environment’.

    Qualifications

    Minimum qualifications

    Minimum qualifications

  • Excellent analytical skills ability to organize unstructured data into structured datasets to enable easy data collection & analysis, analyze medium to large datasets, detect and correct errors, interpret and report results to senior stakeholders
  • Excellent communication, storytelling and presentation skills (must be able to simplify complex topics, clearly articulate findings, and persuasively engage senior leaders)
  • Excellent management skills (must be able to mentor, guide, and inspire team members / peers / stakeholders in sphere of influence)
  • Proven project management skills ability to independently run initiatives, setup new processes from scratch, provide meaningful status updates, flag risks and own projects end-to-end
  • Insatiable curiosity and a demonstrated ability to quickly master new tools and techniques
  • Proficient with Microsoft Office (Excel and PowerPoint high efficiency)
  • Preferred qualifications

  • Experience working in a fast paced and ambiguous environment, handling conflicting priorities
  • Good understanding of Genpact organization structure
  • Attention to detail, highly organized self-starter and ability to think-on-the-feet
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