Bachelor’s degree or equivalent practical experience preferred
Effectively address client queries with timeliness and accuracy.
Provide relevant client specific statements and information as per the requests received.
Process Trade Exceptions and / or tasks assigned as per the defined procedures and timelines.
Investigate and resolve breaks related to financial mismatches, unconfirmed or missing trade bookings, nonreceipts, payments and interest claims that are payable or receivables.
Liaise with all the stakeholders (front desk personnel traders, account managers, relationship managers and credit officers ) via phone / email and chats to ensure timely and accurate resolution of breaks of both economical and noneconomical in nature.
Liaise with all the clients, stakeholders (front desk personnel- traders, account managers, relationship managers and credit officers ) via phone / email and chats in ensuring faster and accurate resolution of breaks of both economical and non-economical in nature
Contribute towards process improvements programs in their area of work
Actively participate and contribute to team initiatives :
Follow and actively foster a risk management culture within the teams, where issues are raised / resolved on time.
Private Equity Fund Accounting
Stakeholder / Business Management
Knowledge Management :
Customer Relationship Management :
Process Improvements and Process Adherence :
regular team meetings, presentation of thoughts / ideas, etc
Good To Have Skills
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