Process Executive - Data
Cognizant
Hyderabad, Telangana, India
3d ago
Qualification :
  • Education :
  • Education :
  • Bachelor’s degree or equivalent practical experience preferred
  • Responsibility :

    Stakeholder / Business Management

  • Effectively address client queries with timeliness and accuracy.
  • Provide relevant client specific statements and information as per the requests received.
  • Process Trade Exceptions and / or tasks assigned as per the defined procedures and timelines.
  • Investigate and resolve breaks related to financial mismatches, unconfirmed or missing trade bookings, nonreceipts, payments and interest claims that are payable or receivables.
  • Liaise with all the stakeholders (front desk personnel traders, account managers, relationship managers and credit officers ) via phone / email and chats to ensure timely and accurate resolution of breaks of both economical and noneconomical in nature.
  • Knowledge Management :

    Customer Relationship Management :

  • Liaise with all the clients, stakeholders (front desk personnel- traders, account managers, relationship managers and credit officers ) via phone / email and chats in ensuring faster and accurate resolution of breaks of both economical and non-economical in nature
  • Process Improvements and Process Adherence :

  • Contribute towards process improvements programs in their area of work
  • Actively participate and contribute to team initiatives :
  • regular team meetings, presentation of thoughts / ideas, etc

  • Follow and actively foster a risk management culture within the teams, where issues are raised / resolved on time.
  • Good To Have Skills

  • Private Equity Fund Accounting
  • Fund Accounting
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