Aspect employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values customer obsession, unlocked communications and relentless innovation.
Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.
Aspect R&D is looking for a Sr. Engineer to join a new team whose charter is to take various products in our communications portfolio down to ultra-
fast and efficient deployment times. As we move more and more into the cloud with our product suite, we are looking for an engineer to join us in this quest and wield his or her knowledge and experience automating deployments of highly complex systems, some of which may have not been designed this way from the beginning and must be retro-
fit. Does the below sound like you? If so, join us in bringing blindly fast and feature rich enterprise software to our customer’s finger tips in the cloud!
SPECIALIZED KNOWLEDGE & SKILLS
Knowledge of engineering tools, methods and processes.
Knowledge of agile development and the SCRUM framework.
Understanding of object-oriented development principles and best practices.
Ability to communicate complex information to internal audiences.
Strong customer service and teamwork skills.
Professional demeanor to maintain and enhance relationships.
Works on projects of moderate scope and complexity.
Performs moderate to complex code, design analysis, testing or experimentation on segments of projects. Provides time estimates and schedules.
Ability to use technical concepts to initiate alternatives, develop or modify existing designs or techniques.
Ability to develop resolutions to problems of limited scope and follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Performs under direct management and mentoring.
Team member on more complex projects.
Strong passion for product security.
TECHNOLOGY KNOWLEDGE & SKILLS
Minimum 3 years writing code in Microsoft Visual C# required OR
Querying and storing data using Microsoft SQL Server required
ASP.NET web application / service development required
Bachelors’ degree in CS or related discipline required
OTHER DESIRABLE KNOWLEDGE & SKILLS
Use of Microsoft Team Foundation Server as a source code repository preferred.
Use of Microsoft Visual Studio as an IDE to develop software applications.
Familiarity with contact center concepts.
Familiarity with telephony technologies (VoIP, SIP, RTP, SIP Rec, CTI).
Familiarity with audio and video media processing and compression codecs.
Familiarity with Microsoft SQL Server Analysis Services and OLAP database concepts.
Writing code in additional languages (Microsoft Visual Basic, Microsoft Visual C++).
Aspect is an equal opportunity / affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.