Sr. Product manager Tech, AB Buying Experience
Are you a product guru that can’t take status quo for an answer? Do you always keep customer in mind and find ways to solve problems?
Does delivering a delightful customer experience after shopping excite you? Do you think the real success of a product manager is to turn your customers into your brand advocates?
If so, we have a great opportunity for you to realize your passion.
Who We are :
We are the Buying Experience Product management team based in Hyderabad that own significant portion of the buying experience for Amazon Business.
The PMT team is tasked with defining and delivering the future of Amazon Business Buying Experience covering discovery, consideration, post purchase and mobile.
What you will do :
We are looking for an experienced Product Manager (technical) for Amazon Business to focus on one or more areas of buying experience funnel such as discovery, consideration and post-purchase.
The PMT will manage a significant charter within the buying experience area and / or backend services that would impact how we deliver buying experience.
More specifically, you will :
This leadership role calls for an experienced professional who can empathize with customers and stay ahead of the game in planning and execution of buying experience capabilities as Amazon Business continues to evolve and rollout unique business-specific programs and features.
The individual will need to provide leadership and become the rallying point for multiple teams that span buying experience and stakeholders such as Amazon Business International, vertical teams, catalog teams, analytics, and customer support operations.
The successful candidate will be a person who enjoys and excels in dealing with significant ambiguity and has keen interest in enterprise procurement and customer experience that is vastly complex with multiple user roles, groups, entities, and thousands of users for each customer.
He / she will have excellent written and verbal communication skills, the ability to create and sustain a sense of urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization : senior leaders, technical teams, finance, operations, analytics, and business leaders.