Has responsibility for improving the standard procedures while
processing export / import documents with a keen eye on meeting the end
customer's requirements.Is empowered to suggest changes to the
Operating processes based on experience.
Carries out all export / import activities in a manner that will
contribute to the achievement of individual and team Key performance
Adheres to process and account Standard Operating Procedures (SOPs) and
Internal Operating Procedures (IOPs) during daily operation.
Responds to all enquiries in a timely and accurate manner and escalate
difficulties as defined in SOPs / IOPs.