Bangalore, India
3d ago

PT SOM (Services & Operations Management) is part of the Shell ITSO (IT Services and Operations) organization providing dedicated support and management of key IT services to Shell P&T and other business units.

PT SOM is forming a new DevOps team with end to end accountability for the delivery and support of the Catalyst R&D Data Analytics platform within Shell P&T.

This will be an integrated team with each team member handling development and operations. The team will also be responsible for interfacing with other Shell IT teams and service suppliers to coordinate and escalate service issues, manage the overall landscape, and deliver agreed service levels to the business.

The team will leverage standard Shell development and support process and tools such as Agile, Azure DevOps (VSTS), Continuous Integration and Continuous Delivery (CI-

CD), Test Automation, ServiceNow, and ITIL. The team will operate within the context of the Shell IT Service Management framework and Information Risk Management policies.

The DevOps Technical Lead role will be the senior technical expert on the team. The role will provide hands on leadership of the team’s technical work.

This role requires solid SQL developer skills, advanced skill in Data Warehouses, plus Azure Cloud experience. The Technical Lead will have the primary responsibility for deep understanding of the overall landscape including interfaces to other systems.

Experience in the delivery of laboratory information management systems, engineering applications, or other relevant scientific / technical field is preferred.

Additional responsibilities

  • Act as a trusted advisor and build effective relationships with business and IT stakeholders
  • Identify and proactively solve problems and action improvement opportunities
  • Develop a detailed knowledge of how the services available for ITSO can be used
  • Seek opportunities to expand knowledge and understanding of the business
  • Contribute to delivery of overall SOM objectives and targets
  • Act in compliance with Security, Safety and other regulatory frameworks in areas of activity
  • Challenge and shape demand in the Business in a constructive and positive way
  • Apply
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