Network Engineer-L2 support-Hyd
Location : Hyderabad, Andhra Pradesh, IN
Theresponsibilities include the following :
1.To administer theLocal Area Network and Wide Area Network Globally
2.Administrationof Global MPLS Circuits, Internet Circuits and customer connectivity
3.To perform regular networkthroughput analysis.
4.To assist the capacityplanning with detail analysis of the network behavior.
5.Provide Support to NetworkSecurity Team in hardening and closing vulnerabilities on network devices
6.To assist global andregional network team with their upgrade / improvement plan of its networkinfrastructure.
7.To identify and analyze,reason for outage (RFO) and root cause analysis (RCA) for every outage anddegradation in the network.
8.Resolution of P1 tickets onpriority and ensure all RFO and RCA is made available to identifiedstakeholders.
9.BCP / DR of circuits anddevices periodically
10.To ensure accurate andregularly updated information related to network physical inventory, logicalinventory, network diagram, network historical traffic flow, technicaltroubleshooting documents, operational process documents and escalation details(internal and external) are centrally available with clear tabs for easyretrieval by all identified stake holders .
11.Demonstratescontinuous effort for identifying and fixing Threats and Vulnerabilities on thenetwork.
12.Assistin implementing Global Projects, owning the processes and documentation asrequired by individual Projects.
13.Providestechnical direction for systems migration and integration.
14.Meetingand exceeding defined service level metrics on timeliness and accuracy.
15.Communicatingwith clients for providing expert advice.
16.Implementproject methodologies, process and tools through out the assigned process.
17.Workclosely with other members to provide process and project related informationwhen required.
18.Workas a team to manage the operations of multiple customers with multiple shiftoperations.
19.Focuson maximizing customer experience while optimizing costs
20.Contributeto the development of short and long term strategic network improvement goals
21.Generationof MIS and performing trend analysis for effecting higher productivity.