Team Leader
Bank of America
Mumbai, India
2d ago

Job Description : Overview


Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most.

This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

  • BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
  • Process Overview

    Global Business Continuity & Recovery GBCR : - GBCR team provides BC Planning, LOB Engagement, Response, Testing, Governance and Awareness support to LOBs and Enterprise functions in BACI & Vendors.

    The team is spread across HYD, GGN, MUM and CHN to provide adequate coverage for response and LOB / Vendor engagement. GBCR standards Planning / Response / Testing / Governance guide the implementation of Business continuity program in BA Continuum and SPSRD govern the vendor BCP requirements

    Job Description

    Individual should be responsible for driving the business continuity requirements as per GBCR standards. As part of the role as Governance and Quality Review support , the individual should perform Quality Review assessments as per program requirement, work on various control reports, Governance and validation of Process health dashboards , assist Compliance testing and support any global requirements.

    Individual should also be able to drive value adding projects and strategic initiatives within the team.


  • Perform Quality Review of assessment of recovery plans across front line units , function and application severity levels
  • Comprehensive gap finding compilation and reporting
  • Perform various Governance activities / reports to ensure compliance
  • Process Health dashboards
  • Monitor compliance against the controls
  • Regular connects with onshore Quality review team
  • Drive value adding special projects / initiatives
  • Partner with Internal teams for program enhancement
  • Requirements*

  • Education - Should have a bachelor degree
  • Certifications If Any
  • Experience Range - Prior Business Continuity experience / exposure. Overall 3-5 Yrs. expr; Good understanding of GBS organization
  • Mandatory skills - Good Communication, Proficiency in Excel, analytical ability, Attention to detail and drive for accuracy, Self-driven, Ability to handle pressure and deliver under stringent timelines.
  • Desired skills - Business continuity knowledge and Power Point Skills
  • Work Timings - 12.30hrs to 2130hrs (Flexible basis function requirements)

    Job Location - GGM, Mumbai

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