Technical Support L3
Pune, IN
6d ago


  • Minimum 4 years overall IT experience with 3-4 years of experience working with Microsoft Directory services.
  • In-depth knowledge of Active directory, DFSR, DHCP, AD Certificates, AD Database & DNS.
  • Experience in Group Policies, troubleshooting, and implementation.
  • Experience in Account lockout troubleshooting.
  • File and folder permission management.
  • Experience and in-depth knowledge on DFS, FRS and Folder redirection.
  • In-depth knowledge on DNS and DNS query, Zone Transfer etc.
  • In-depth knowledge on Active Directory Replication troubleshooting and hands on replication tool.
  • In-depth knowledge on Active Directory disaster recovery and backup solution.
  • Knowledge on finding and troubleshooting Active Directory Security related events.
  • Knowledge on scripting and ADFS will be added advantage.
  • Must have excellent written and oral communication skills with ability to share knowledge with team members.
  • Must have a technologist mindset with aptitude to work on complex issues.
  • Excellent Client Facing and handling skills.
  • Flexibility to adjust to changing requirements, schedules and priorities.
  • Special skills / Certifications / Requirements (if any) : MCITP, MCSE or MCSA

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