Facilities Manager
TTEC
Hyderabad, Andhra Pradesh, India
5d ago

When everything's connected, how we connect is everything and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Facilities Manager .

At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business.

We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.

What you’ll be doing The Facilities Manager will lead the overall facilities management for TTEC. This leader will ensure that the site’s critical systems are operational 24 / 7 through regular inspection and maintenance.

He / she will oversee and may perform the safety, security, and general maintenance activities at the site to maintain a safe and pleasant working environment for all employees and visitors.

This leader will also oversee mailroom staff and shipping activity for the building. What you’ll need to be succesful

  • Conduct daily building and grounds inspections with particular attention to life safety and efficient asset operation
  • Work on assigned service calls and ensures timely completion. Prioritizes projects and ensures all requests are accurately logged and closed out in the TTEC ticketing system
  • Coordinate and assist with department and employee moves, adds and changes
  • Manage security and mailroom staff and outside vendors
  • Monitor and conduct general maintenance on building systems and equipment. This involves replacement of consumable parts (light bulbs, filters, batteries, water closet maintenance, equipment lubrication, adjustments and cleaning)
  • Oversee mailroom staff and shipping activities
  • Perform minor plumbing repairs and basic electrical work as needed. Determine when an electrician and / or plumber is required (troubleshooting)
  • Point of contact for emergency situations that affect the site campus on a 24 / 7 basis (on call with reliable transportation), also transport goods and equipment as needed
  • Interact with and monitors performance of outsourced vendors and contractors to ensure work is completed according to specifications
  • Hang pictures and shelving as needed, dismantle and install furniture
  • Solicit bids and quotes from vendors
  • Perform immediate cleaning duties as necessary to maintain a clean facility at all times
  • What skills you’ll need

  • 4+ years’ experience in facilities management, process and execution
  • Ability to use standard and non-standard power tools
  • Must be able to respond to emergency situations 24 / 7 with reliable transportation and valid driver license
  • Able to walk, bend, stoop, balance, crawl and reach for extended periods of time
  • PC and database applications for tracking work orders
  • Comfortable and able to work on a ladder of 20 feet
  • Able to work independently without direct supervision
  • Proven ability to lead a small team of internal staff and external vendors
  • What we offer

  • Performance equity, variable incentive bonus plan, 401K company match, tuition reimbursement
  • Global career mobility, professional development, employee recognition programs
  • Rich wellness program and incentives
  • TTEC Values Lead Everyday

  • Do the Right Thing
  • Reach for Amazing
  • Seek First to Understand
  • Act as One
  • Live life Passionately
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