When everything's connected, how we connect is everything and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Facilities Manager .
At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business.
We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.
Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.
What you’ll be doing The Facilities Manager will lead the overall facilities management for TTEC. This leader will ensure that the site’s critical systems are operational 24 / 7 through regular inspection and maintenance.
He / she will oversee and may perform the safety, security, and general maintenance activities at the site to maintain a safe and pleasant working environment for all employees and visitors.
This leader will also oversee mailroom staff and shipping activity for the building. What you’ll need to be succesful
Conduct daily building and grounds inspections with particular attention to life safety and efficient asset operation
Work on assigned service calls and ensures timely completion. Prioritizes projects and ensures all requests are accurately logged and closed out in the TTEC ticketing system
Coordinate and assist with department and employee moves, adds and changes
Manage security and mailroom staff and outside vendors
Monitor and conduct general maintenance on building systems and equipment. This involves replacement of consumable parts (light bulbs, filters, batteries, water closet maintenance, equipment lubrication, adjustments and cleaning)
Oversee mailroom staff and shipping activities
Perform minor plumbing repairs and basic electrical work as needed. Determine when an electrician and / or plumber is required (troubleshooting)
Point of contact for emergency situations that affect the site campus on a 24 / 7 basis (on call with reliable transportation), also transport goods and equipment as needed
Interact with and monitors performance of outsourced vendors and contractors to ensure work is completed according to specifications
Hang pictures and shelving as needed, dismantle and install furniture
Solicit bids and quotes from vendors
Perform immediate cleaning duties as necessary to maintain a clean facility at all times
What skills you’ll need
4+ years’ experience in facilities management, process and execution
Ability to use standard and non-standard power tools
Must be able to respond to emergency situations 24 / 7 with reliable transportation and valid driver license
Able to walk, bend, stoop, balance, crawl and reach for extended periods of time
PC and database applications for tracking work orders
Comfortable and able to work on a ladder of 20 feet
Able to work independently without direct supervision
Proven ability to lead a small team of internal staff and external vendors
What we offer
Performance equity, variable incentive bonus plan, 401K company match, tuition reimbursement
Global career mobility, professional development, employee recognition programs
Rich wellness program and incentives
TTEC Values Lead Everyday
Do the Right Thing
Reach for Amazing
Seek First to Understand
Act as One
Live life Passionately