Job Description : Summary
Provides knowledge of technical products or families of technologies in support of the development of new and / or changing products.
Investigates and resolves business and technical product integration matters of significance.
Essential Job Functions
Recommends product configurations to assist with overall system design and integration.
Configures, implements and provides product support activities to meet client needs.
Identifies potential uses for products or technologies; identifies issues for use in meeting business needs.
Assists sales and consulting engineering teams in designing and integrating products into customer environments.
Assists in selecting technology vendors to meet business needs as needed.
Consults with, and compares solutions with, other product development staff, vendors and cross functional technical groups to ensure consistent product solutions.
Provides insight and advice to customers concerning applicability of specific products and technologies.
Assists in acceptance testing and product launches.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in computer science, information systems, or related field preferred
Zero or more years of experience with technical product configuration, design, and / or integration
Experience working with technical products, vendors, and families of technologies
Experience working with product configurations
Communication skills to communicate with customers, support personnel, and management
Personal computer and business solutions software skills
Good organization skills to balance and prioritize work
Analytical and problem solving skills
Ability to work independently and as part of a team
May require evening or weekend work