Science / Engineering graduate
1 Requirement Analysis :
a Understanding the functional aspects of the clients’ requirement
2 Efficient Task Execution :
a Raise clarifications / issues / concerns regarding work output to the lead on time
b Adherence to schedule / timelines.
c Maintain effective working relationship (Interpersonal) with team members and supervisors.
d Adhere to Organization policies and procedures.
e Participate in project and organization initiatives led by the Delivery leadership.
f Ensure appropriate classification and prioritization of tasks.
g Comply with defined process during task execution.
h Provide periodic task level updates as required.
3 Documentation :
a Assisting in creating documentations about client specific applications, project specific processes and workflows
b Creating application specific reports Eg :
SLA KPI reports, performance aspects :
number of transactions processed per day, no of successful transactions etc
4 Participation in Calls / Status reporting :
a Participating in daily standup calls and weekly calls
b Participating in creation of Weekly and Monthly reports to Clients.
5 Learning / Training :
a Understanding details of the quality processes and practices followed in the project from different sources
b Going through Project specific documents and bootcamps to learn about client application suites, technology stacks used in the client environment and client specific processes and tools(like Quality Center, JIRA).
c Attend any Knowledge Transition sessions conducted within the project to gain proficiency in project level knowledge.
d Completing the domain / technical / project relation training and certifications.
Must Have Skills