RB - Cards:Relationship Manager - Affluent Cards
Axis Bank
4d ago

About Acquiring & Cards :

The Acquiring and Cards department focuses on the Cards and merchant acquiring business of the bank. The Bank offers a wide range of cards designed for the customers’ specific needs along with offering PoS services under the Acquiring business vertical within the cards team.

The department is also responsible for driving growth in the UPI payments space

About the Role :

The Relationship Manager is responsible for maintaining relationship with existing customers and for driving the sales and the acquisition of credit card customers.

The Relationship manager is responsible for a variable revenue generation product and is expected to be revenue focused and self- driven.

The RM builds and executes on- ground strategies to drive productivity and lower costs and ensures compliance with all norms and procedures

Key Responsibilities

  • Responsible for driving sales through Branches / Open Market / Digital channels to achieve operating plan for Axis Bank Cards
  • Responsible for the achievement of Sales & Fees Volume - New Cards Acquisitions and cross Sell of Accounts
  • Responsible for creating product visibility and awareness in the assigned cluster of branches
  • Conduct branch campaigns / desk activities at the Corporates with Salary Account at the assigned cluster of branches
  • Collaborate with functions like Risk, Branch Channel, Salary Channels etc to ensure smooth operations
  • Ensure that all the sales processes meet the statutory and regulatory requirements as well as the internal compliance norms
  • Provide regular market feedback on competition
  • Qualifications :

    Optimal qualification for success on the job is :

  • Graduation / Post- Graduation from a recognized institute
  • Role Proficiencies :

    For successful execution of the job, the candidate should possess the following :

  • Good communication (both verbal and written) skill in both English and the local language
  • Excellent lead generation and conversion skill
  • Ability to handle pressure and meet deadlines
  • High sales orientation to meet the sales targets consistently
  • Ability to manage complex client situations
  • Ability to coach and mentor others
  • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
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