Senior Implementation Facilitator - FIG, McKinsey Implementation
McKinsey & Company
Bengaluru
2d ago

You will be based in our Bangalore, Delhi, Gurgaon or Mumbai office as part of McKinsey Implementation, a rapidly growing capability for our firm, complementary to our traditional consulting services.

McKinsey Implementation (MI) provides continuous, distinctive support to our clients to ensure they achieve and sustain the full benefits of McKinsey’s recommended changes.

Our implementation consultants are involved from strategy through execution with a disciplined eye on impact and sustainability at every stage of the project life-cycle.

You will build strategies, capabilities, systems and processes for financial service clients to deliver bottom-line results to transform clients' businesses.

In this role, you will support clients in large scale transformation, build digital capabilities, redesign product journeys, design and launch new product, improve organization restructure and capability building, new business build, drive sales transformation, and innovate service ops and customer experience.

You will collaborate directly with client leaders and front-line operators on topics where implementation issues are important and where driving change is critical to the successful realization of goals.

You will be present during the diagnostic and recommendation phase of projects, working alongside clients through execution and capability building to ensure quick ramp ups, on-time delivery and sustainable change, staying on site for as long as needed.

You will help build the client organization’s leadership, implementation and functional capabilities to achieve long-term results working with people at every level of a client’s organization, ensuring seamless transformation, both during an active project and afterwards.

  • Postgraduate degree is a plus
  • 18 months of experience in a financial institution is a plus
  • Experience in strategy and execution of initiatives across areas such as digital transformation, analytics, credit underwriting, program management, change management and capability building
  • In-depth understanding of banking products across retail, SME, corporate
  • Superior problem solving and analytical skills; ability to disaggregate issues, identify root causes and recommend solutions
  • Strong people skills and an ability to engage with all levels of the organization
  • Strong written and verbal communication skills in English
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