Ciena may well be the most important technology company you’ve never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile-
stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps.
VR, AI, IOT, 5G literally none of it would be possible without the mind-boggling technology that makes the internet itself work.
For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within the most advanced companies in the world.
SCOPE OF RESPONSIBILITIES
DIMENSION & SCOPE :
This is a role within Ciena’s Opportunity Management Process admin Team, reporting directly to Senior Manager. The role would require working with Global Stakeholders and to ensure that inputs from stakeholders is obtained on timely basis and communicated to management.
Also, act as a PM for all the communications related to Opportunity Management Process and ensure that all the queries are addressed on timely basis.
Taking calls with global stakeholders, preparing minutes of the meeting, presenting PPT, follow-ups, ensuring the required updates to policy is done are key activities of the profile.
PRIMARY DUTIES AND RESPONSIBILITIES :
Opportunity Management Process Admin
Working closely with global stakeholders, drafting minutes of the meeting. Leading calls with global stakeholders. Preparing and Presenting PPT on relevant updates to all the stakeholder.
Acting as project manager for all the communication related to opportunity management process and addressing all the queries.
Study and understand Ciena’s Opportunity management process and educating Commercial managers about it. Flexibility to adjust in different time zones.
Taking up other responsibility and work as decided by the manager from time to time.
EDUCATION AND EXPERIENCE
Relevant experience in Telecommunication industry of at least 4-5 years, or equivalent in the areas of project management, program management.
MBA or equivalent. Excellent communication skills (Written / verbal), Good understanding of the business process.
Broad business management skills. Strong communication skills : written and in formal presentations. A confident decision maker.
Demonstrated sense of quick and good judgment, with sensitivity to customer demands. Project management skills in keeping projects on schedule and assuring all relevant parties are informed on progress or issues.
Demonstrated skills in desktop applications such as Excel, Word, PowerPoint, and project planning software. Self motivated and self driven Initiative within assigned responsibilities Team player, organized, self-
motivated, and capable of independent work. Multitasking : able to manage many aspects of the account(s) simultaneously. Able to negotiate both with the customer, internal resource owners and external resource suppliers.
Strong customer interface skills and ability to work with all levels of customer operations including senior management.
History of working in a matrix management environment with success in motivating people without direct reporting relationships.
Ability to learn and grasp business management as well as technical concepts in fiber optic or high-speed data communications.
Strong understanding of Ciena’s products and technologies is a plus.
Rewarding experience. Meaningful outcomes.
Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.
A distinct way to work
Free thinking, free discussion, and collaboration are the norm. Expect more satisfying outcomes - both personal and professional.
Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender or age.
Ciena is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.
Information received relating to any specific needs / accommodation measures will be addressed confidentially.
What you can expect from us