Sutherland is seeking a reliable and technical person to join us as IT Specialist. We are a group of hard-working and energetic individuals.
If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Specialists in this role get to :
Oversees world-class customer support and service delivery : Regarding the maintain and repair of desktops, laptops, applications, and mobile devices
Enable the workforce : Support and maintain technological and security infrastructures; Maintain, analyze, troubleshoot, and repair desktop and laptop computer systems, computer peripherals and various mobile devices (phones and tablets) running Android, Apple and Microsoft operating systems
Help others : Use the guidance of company policy, information security, IT department leadership and professional experience to creatively deliver support and solutions to our user base, while providing a positive customer experience
Support the team : Assist SMEs, Technical Communications Office, and all functional IT groups in the build out, ongoing support, critical incidents, and ramp down of all Service Delivery programs in the site and organization, as well as some corporate employee and remote support
Make recommendations to enhance processes and boost ease and efficiency
Our most successful candidates will have :