Job Description : Microsoft Dynamics CRM Functional Consultant to join large Microsoft Dynamics CRM projects.The Dynamics CRM Functional Consultant will be responsible for reviewing client business processes, re-engineering the client s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.
Interact with prospects / clients to understand business requirements and document the same
Demonstrate MSCRM solution capabilities to the client
Conduct business process analysis and create Fit / Gap report
Create Solution design to address client business, interface and performance requirements
Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
Create functional requirement and functional design for customizations
Create estimates for implementation tasks
Provide MS Dynamics SME expertise to client and mentor team members
Data migration (Data mapping) from external systems into MS CRM
Conduct solution testing and assist with user acceptance testing
Conduct user and administrator training. Qualifications : BE, ME, B Tech, MBA, M Tech, MCA or any relevant degree.
MS CRM - Functional Consultant