MS CRM - Functional Consultant
Hitachi Solutions, Ltd
Pune
3d ago
source : Shine

Job Description : Microsoft Dynamics CRM Functional Consultant to join large Microsoft Dynamics CRM projects.The Dynamics CRM Functional Consultant will be responsible for reviewing client business processes, re-engineering the client s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.

Role :

Interact with prospects / clients to understand business requirements and document the same

Demonstrate MSCRM solution capabilities to the client

Conduct business process analysis and create Fit / Gap report

Create Solution design to address client business, interface and performance requirements

Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations

Create functional requirement and functional design for customizations

Create estimates for implementation tasks

Provide MS Dynamics SME expertise to client and mentor team members

Data migration (Data mapping) from external systems into MS CRM

Conduct solution testing and assist with user acceptance testing

Conduct user and administrator training. Qualifications : BE, ME, B Tech, MBA, M Tech, MCA or any relevant degree.

MS CRM - Functional Consultant

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