Genesys Developer
Infosys Limited
Bangalore
2d ago
source : Shine

Company : Infosys Limited India

Job ID / Ref Code : Inf EXTERNAL 10044356 1

Skill(s) : Genesys, Inbound & Outbound Calls

Experience Range : Mid Level

Primary Location : Bangalore

Location(s) : Chennai,Hyderabad,Pune

Job Description

Role Designation- Associate Consultant

Responsibilities- Actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment.

Contribute to unit-level and organizational initiatives., Adherence to the organizational guidelines and processes.

  • Technical and Professional Requirements- Minimum 2 years of experience is required in requirement analysis, design, development, testing, deployment and production support of applications in Genesys suite of products (Inbound, outbound, Routing, Multimedia &
  • Reporting), Nice to have exposure to AWS / Verint / Nice call recording solutions. , Location of posting is driven by business requirements

    Educational Requirements : BE , BTech , MCA , MTech , MSc

    Service Line : Unit-Engineering services

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