Mystifly is looking for a well experienced IT Manager, to handle our growing IT infrastructure. Your primary responsibility would be to supervise the operation and maintenance of Computer Systems, Network, Telephony, Firewalls, Antivirus and all other IT Infrastructure in the organization.
We have been awarded as one of the fastest growing Travel Technology business today and is looking for someone with very good leadership and decision-making skills who can manage and grow the IT infrastructure to keep pace with the scale of growth.
Core Responsibilities Manage and maintain the IT team with sufficient staffing and required coaching and appraisals to ensure effective IT operations Create and control an IT roadmap and action plan for future growth.
Provide directions and inputs and also implement and monitor all the organizational IT related projects to a successful rollout Monitor and analyze changes in system and networking technology in the market to be able to effectively use it for improving the IT Infrastructure Create and effectively implement Disaster recovery and Business continuity plans for the organization.
Understand / research and formulate processes for upgrading networks or software whenever an upgrade is available in the market Monitor Network and system performance and perform IT audits across the organization regularly Track and report important metrics that determine the health of the IT infrastructure on a periodic basis to the management Control and manage the IT budgets and expenditures Manage and maintain the inventory of all Hardware, software and IT related resources accurately Constantly assess opportunities to improve the IT infrastructure of the organization Develop and implement strong organization level policies for Network, data, computer systems and data security Work closely with the Business Heads to analyze and estimate the IT infrastructure requirements for each business units, well in advance Effective vendor management and procurement methods for IT related needs so as to reduce the cost of purchase without compromising on the quality Constantly maintain and improve network security by setting up firewalls Ensure desktop computers interconnect seamlessly with diverse systems including associated systems, file servers, email servers, application servers, and administrative systems Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Education and Experience Requirements Bachelors or Masters degree in Information Technology, Computer Science, Software Engineering, or a related field 5 to 10 years of IT work experience Microsoft Systems Administration / System Engineer certification will be preferred Proven experience managing IT infrastructure and services.
Experience with computer networks, network administration, and network installation. Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
Proficient in Microsoft Windows software, including Server, Office, and Exchange. Experience in Cloud environment Azure, AWS and in VMWare and Hyper v.
Experience in patch management WSUS and SCCM Experience in writing Firewall rules (Sophos firewall preferable) and maintenance of all reports of users connectivity, VPN connectivity, Internet usage etc.
Experience with the Antivirus configuring, patch updating and finding the various attacks and resolving the issues. Experience in supporting remotely connected technical and end users Management and leadership skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks. Highly organized and detail oriented. Excellent analytical and problem-solving skills.
Flexible working hours. Key Skills IT Management Desired Candidate Profile Please refer to the Job description above