Editor 2
Hyderabad, IN
4d ago

Role / Department Description :

Responsibilities :

  • Ensure assigned Raw transcripts are reviewed with the audio and every major, minor, grammatical, & immaterial error is rectified as per verbatim.
  • The Corrected transcripts are to be completed with a minimum quality benchmark which is measured by an error score of 1.

    8 per 10 minute of audio. Edit the transcript at a TAT of 3.5x or less measured against length of the call. Edit 80 to 100 minutes for a given shift.

    Corrected Transcript product for CallStreet

  • Back for TL. In absence of Tl take lead interacting and coordinating with FCAs in getting work assigned as per available team size.
  • Assign work to Editors in the shift. Request for open edits in the absence of scheduled work. Be a mentor (when required) for new hires in the team.

    Capacity management ensuring team is correctly occupied and business is as usual

    Required Skills :

  • Listening Ability To be able to review the transcript while listening to different accents
  • Typing Skills To be able to type / edit the transcripts faster accurately
  • Strong Knowledge of Financial terms To understand the context of the calls and terminologies being used as the calls are majorly related to financial performance of the company.
  • Research Skill To be able to research on the relevant Products, Executive names not easily understandable in the audio
  • Ability to work in Pressure The nature of the work is highly tiring both physically and mentally and hence to be able to absorb the pressure is a very essential requirement for the job
  • Ownership As the role requires to acts as backup of TL during their absence, the role requires Ownership
  • English Grammar knowledgeTo appropriately punctuate and edit the transcript
  • Exposure to various accentsEditors do work on edits from multiple geographies
  • Apply
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